OUR PROCESS
RESTORING CONTENTS. RESTORING LIVES.
Built with you in mind
We make the process as easy as possible. With FRSTeam, your life gets back to normal faster.
.png?width=800&height=800&name=Untitled%20design%20(9).png "Untitled design (9)")
Step One: Intro Call with Homeowner and Adjuster
We promptly contact your insurance adjuster to formally take responsibility for your project, ensuring all details are clear and accurate. After receiving your claim, we'll quickly reach out to introduce ourselves and explain how FRSTeam will guide you through the restoration process. During our call with homeowners, we will schedule a date and a time to meet with them in person.
Step Two: Arrive on-site
The dedicated team from Frsteam of Middle Tennessee will promptly arrive at your location, ready to address the complexities of your situation with professionalism and care. We will inquire about any special items that may require expedited handling or an emergency order, ensuring your most pressing needs are met with urgency and precision.
.png?width=1080&height=1080&name=Untitled%20design%20(8).png "Untitled design (8)")
.png?width=1080&height=1080&name=Untitled%20design%20(7).png "Untitled design (7)")
Step Three: Photo Documentation
This isn't just about capturing images; it's about crafting an indisputable record that streamlines the claims process, should the need arise. Welcome to a process where every picture tells your story, making every step towards resolution not just easier, but entirely in your control.
Step Four: Deliver Rush Emergency Order
Once you've initiated our Rush Emergency Order, a sense of relief will swiftly follow. Imagine, within just 24-48 hours, a carefully curated package arrives at your doorstep, brimming with two weeks’ worth of clothing, fresh bedding, and those indispensable personal items that keep your day-to-day life humming smoothly.
-1.png?width=1080&height=1080&name=Untitled%20design%20(4)-1.png "Untitled design (4)-1")
.png "Untitled design (3)")
Step Five: Check-ins
Check-ins, our dedicated specialists don't just leave you navigating your journey alone. Whether you have questions that need answering or require additional items from storage to better meet your needs, your specialist is there to ensure your satisfaction.
Step Six: Final Delivery
The moment you've eagerly awaited has finally arrived: it's time to welcome your cherished belongings back into your freshly restored home. What's more, we streamline the process further by managing all invoicing directly with your insurance company, taking one more thing off your plate. Welcome back to peace of mind and heart.
-1.png?width=1080&height=1080&name=Untitled%20design%20(2)-1.png "Untitled design (2)-1")
Trusted by families across the country
FRSTeam specializes in making fabric and electronics restoration as easy as possible.